Michele Wyman, R.N., M.S.N.
Acting President & CEO
Ms. Wyman has over 30 years experience in the behavioral health field in both clinical and administrative settings. She received her B.S.N. from Georgetown University and her M.S.N. from Catholic University of America. Ms. Wyman first joined Good Shepherd Services in 2001 as the Director of Performance Improvement, and soon after became the Executive Vice President and Chief Operating Officer. As EVP & COO, she directed, administered and coordinateed the activities of Clinical Services, Educational Services, Residential Services, Professional Development and Training and Performance Improvement. Currently, Ms. Wyman serves as the Acting President & CEO for Good Shepherd Services.
Vice President of Financial Services
As Vice President of Financial Services, Mr. Baird is responsible for the financial operations of Good Shepherd Services. Mr. Baird has over 11 years of experience in Finance and voluntary board service in non-profit organizations. Prior to joining GSS, he was the Director of Investor Relations for Watermark Property Group LLC. He also worked for Alex. Brown Realty, Inc. in portfolio management and fund structuring, and at Deutsche Bank where he helped structure and raise capital for Alternative Investments. Mr. Baird earned a M.B.A. and a B.A. in Finance from Loyola University Maryland.
Vice President of Program Development
Mr. Brown received a B.S. from the University of Baltimore and a M.Ed. Equivalent from Coppin State University. Previously, Mr. Brown was both Principal and Director of Good Shepherd School. Additionally, he has served as Educational Case Manager at Kennedy-Krieger Institute High School and Program Director at Thomas O’Farrell Youth Center, which is a Department of Juvenile Services program run by the North American Family Institute (NAFI). Mr. Brown also served as Director of School Services and Assistant Principal at the New Foundations School, a nonpublic full-day special education school.
Shanta Powell, M.D.
Vice President of Medical Services
Prior to joining the Good Shepherd Services Dr. Powell was the Director for Adolescent Services at the Spring Grove Hospital Center. Dr. Powell has also done consultation work for a private therapeutic foster care agency and the Department of Juvenile Services. She received her undergraduate degree in Human Biology from Stanford University and her medical degree from the UCLA/Drew Medical Education Program. She completed her residency in General Psychiatry and her Fellowship in Child and Adolescent Psychiatry at the University of Maryland/Sheppard Pratt. As the Vice President of Medical Services, Dr. Powell provides direct psychiatric treatment, coordinates the activities of the medical and nursing staff, and facilitates collaboration between Medical Services and the other branches of the Good Shepherd family tree.
Medical Records Manager
Ms. Applegate has been employed by Good Shepherd Services since 2006, where she began as the Executive Assistant to the President before being promoted to Medical Records Manager in November 2012. Prior to coming to GSS, she worked as an Executive Assistant for fifteen years in various fields. As Medical Records Manager, Ms. Applegate supervises GSS’s Medical Records team. She ensures agency compliance with regulatory and accrediting bodies, serves as one of the agency’s Health Insurance Portability and Accountability Act (HIPAA) Privacy Officers, and oversees the daily operational support and management for all identified operations in the Medical Records Department and in the EMR system. Ms. Applegate is actively seeking certification as a Registered Health Information Technician and looking forward to leading the Medical Records Department at Good Shepherd Services into the next phase of electronic based recordkeeping.
Mr. Caruso has been the Facilities Director at Good Shepherd Services since 2007. He is a seasoned facility manager with more than 30 years experience. Previously, for almost twenty years, Mr. Caruso was the Director of Facility Planning and Management at the College of Notre Dame in Baltimore, Maryland where he was responsible for maintaining, enhancing and growing a campus facility consisting of ten buildings on 56 acres. Mr. Caruso’s scope of responsibilities at Good Shepherd Services include: Plant Operations, Maintenance and Grounds, Laundry, Central Supply, Information Management, Safety and Security, Telecommunications.
Director of Development
Ms. Ellis began her career at the Good Shepherd Services in July 2012. Prior to joining GSS, she worked for The Salvation Army Maryland & West Virginia Division as the Regional Resource Development Director for 5 years. Ms. Ellis was born and raised in Romania and came to the U.S. in 2002 as an exchange student. She holds an undergraduate degree in Business Administration and a Master of Business Administration from the University of Charleston, WV. As Director of Development, Ms. Ellis leads all development activities at GSS.
Patsy Hatton, R.N., B.S.
Ms. Hatton has held her nursing license for 38 years, with 15 years administrative experience. Her entire career has been in psychiatric nursing, both Adult and Child-Adolescent Mental Health. Ms. Hatton is responsible for regulatory compliance and internal policy development to support and direct safe, quality nursing care at Good Shepherd Services. She is responsible for leadership, supervision, and training to approximately 30 nurses who provide 24 hour coverage and health services for the students.
Director of Activities
Ms. Johnson joined the flock at Good Shepherd Services in 1977 after spending seven years teaching in the Catholic Archdiocese. Thelma Johnson has served the in various capacities over the last 35 years. She began as a part-time Residential Night Assistant and in 1979 became a fulltime Residential Leader and was very active in coaching the students’ basketball, softball and volleyball teams. Throughout her years at GSS, Ms. Johnson has fond memories of crabbing with the students and the late Sr. Mary Eugenia and this activity remains her favorite experience to share with the students. In 1999, Ms. Johnson became the Assistant Director of Residential Services, and, in 2012, she was promoted to Director of Activities.
Teresa M. Jones, M.S.W.
Family Advocacy Services Director
Previous to becoming Director of Family Advocacy Services, Ms. Jones worked in Residential Services at Good Shepherd Services for 36 years, starting as a Residential Aide in 1976, moving to Coordinator of several units, then promoted to Assistant Director of Residential Services supervising 3 units, and finally, in November 1996, promoted to Residential Services Director. As Family Advocacy Services Director, Ms. Jones organizes and facilitates meetings, trainings and activities that support families as their student progresses through treatment, as well as facilitates communication between GSS staff and families.
Performance Improvement Director
Ms. Lindley came to GSS as the Director of Performance Improvement in 2010. Previous to coming to GSS, she was Program Director for Arrow Child and Family Ministries Crossroads Community and Program Director for MENTOR Maryland supervising treatment foster care, independent living and a residential services program for developmentally disabled adults and children. Ms. Lindley obtained her BS in Sociology from Towson University and her Master of Social Work degree from the University of Maryland. She has more than 20 years experience in the field of mental health, working with both children and adults. As the Director of Performance Improvement, Ms Lindley assumes overall responsibility for the areas of quality improvement, risk management, utilization review and program evaluation.
Sr. Mary Carol McClenon, M.A.
Mission Integration Coordinator
Sr. Carol has been a Sister of the Good Shepherd for over thirty years, has a Master’s Degree in Pastoral Ministry from Trinity University in Washington, D.C. and has worked in various roles in Good Shepherd programs across the country and in the Pacific Islands. She describes the role of Mission Integration Coordinator at Good Shepherd Services as being “a cheerleader for spirituality” and the symbolic link between the heritage and values of the Sisters and the dedicated staff providing sophisticated treatment services to our contemporary clients.
Terri Schindler, LCSW-C
Ms. Schindler has been at Good Shepherd Services since 1997. She began her work at Good Shepherd as a therapist in the Day School program and began working in the Admissions department in 2004. Ms. Schindler has over 25 years of experience in the mental health field. Prior to Good Shepherd, she worked in various outpatient mental health settings, with a focus on providing care to children, adolescents and their families.
Marlo Thomas, M.S.
Director of Evidence Based Practices
Ms. Thomas began her employment at Good Shepherd Services as an Activity Counselor in 2005. She has since provided services to youth and staff within GSS in various capacities including, Resource Teacher, Milieu Coordinator, and Behavior Intervention Coordinator. Previous to her current position, Ms. Thomas served as the Director of Training and Professional Development since 2009. In her current role as Director of Evidence Based Practices , Ms. Thomas is responsible for researching, identifying, monitoring, managing, training and ensuring effective implementation processes of evidence based interventions and programs that will integrate with and enhance the treatment experience of each student . Ms. Thomas is a certified facilitator of Therapeutic Crisis Intervention (TCI), CPR/First Aid, and Strength Deployment Inventory (SDI) and has provided staff trainings related to Suicide Risk and Prevention, Positive Behavior Supports and Trauma Informed Care. Originally from Bronx, New York, Ms. Thomas attained an M.S. plus 30 Graduate hours in Athletic Coaching Education/Education Leadership while attending West Virginia University under a Division I Women’s Basketball scholarship.
Melissa Thompson, M.S.
Director of Education
Ms. Thompson provides administrative leadership and expertise for the school; overseeing the school’s staff as well as the academic and clinical operation of the school. Ms. Thompson has been working with students with emotional or behavioral disorders for a decade. She joined The Good Shepherd Services in 2013 as Director of Education. Previously, she served as Director of Education for The Ridge School of Montgomery County beginning as a special educator in government as well as the Assistant Director of Education. Her passion, expertise and close experience working with students provides guidance in her administrative role. She has also worked as an intensive support program supervisor at the Regional Institute for Children and Adolescence, assisting with class instruction and crisis intervention. Ms. Thompson earned her bachelor’s degree in psychology, sociology and history from the University of Pittsburgh. She earned her master’s degree in special education from The George Washington University, specializing in teaching students with emotional and behavioral disabilities.
Human Resources Director
Ms. Wilcox joined Good Shepherd Services in May 2008. She has served in the capacity of Director of Human Resources since 2009. Prior to joining Good Shepherd, she worked in the Human Resources field in the capacity of Recruiting, Compensation, Employee Relations and Benefits Management throughout Virginia and Maryland. Ms. Wilcox is a Certified Compensation Professional and holds a Bachelors of Arts Degree in Psychology and an Advanced Certificate in Economics from the University of Maryland Baltimore County.